Testing helps uncover real issues before launch.

You’ll learn:

  • Why test early and often: Reduce costly rework later

  • Types of usability tests:

    • In-person vs. remote

    • Moderated vs. unmoderated

  • How to write a test plan:

    • Objectives, scenarios, tasks, success criteria

  • How to conduct tests:

    • Think-aloud protocol, note-taking techniques, video recordings

  • Participant recruitment:

    • Screeners, incentives, sample size

Tools recommended: Maze, Lookback, Zoom, Figma prototypes